Passport Manager
Passport Manager lets customs and border authorities understand products before they reach the border. Importers and their suppliers submit Product Passports — structured, end-to-end records of how a product is sourced, manufactured, and moved — and your team reviews them against compliance requirements. You confirm compliance, collaborate with importers to remediate issues before goods ship, and reuse that work across every future entry for the same product.
This is the basis for a global entry for goods model: products that are pre-validated move through clearance faster and more predictably, while your team focuses its attention on the shipments that carry real risk.
Availability: Passport Manager is available to customs-authority deployments of Altana.
The video below walks through the latest Passport Manager features, including how to navigate the reviewer interface, assess incoming passports, and take action on submissions.
What is a Product Passport?
A Product Passport is a structured compliance record submitted by an importer or supplier. It contains product-level trade data — such as origin information, HS codes, value-chain detail, and supporting documentation — that your team can evaluate against applicable trade requirements. Each passport carries a persistent product identity, so once it is validated, future shipments of the same product can be recognized and cleared faster. For the full breakdown, see What's in a Product Passport.
Key capabilities
- Review incoming passports — view every passport submitted to your organization in a centralized queue.
- Assess compliance data — evaluate product origin, HS classification, value-chain detail, and supporting documentation submitted by the importer.
- Collaborate to remediate — comment back to the importer on risks, supplier status, or inconsistencies, and resolve compliance gaps before goods move.
- Take action on submissions — accept, request more information, or flag submissions directly within the platform.
- Maintain an audit trail — every reviewer action and timestamp is recorded for compliance reporting.
Key details
- Passport Manager is designed for customs reviewers and regulators — the experience is separate from the supplier-facing passport submission flow.
- A single Product Passport can be shared with multiple authorities at once, each making its own sovereign compliance determination according to its local rules.
- Passport Manager works alongside the Trade Enforcement Suite and the Entry Processing System, which can reuse pre-validated passport data at the point of entry.