Share Information with Customers and Suppliers
Share product and value chain information with the collaborators in your network through Product Passports. You create a passport for a product, share it with a collaborator, and publish updates as your data changes. Your collaborator reviews everything before accepting it, and you keep control of what you share.
Before you start, set your sharing defaults so each passport shares only what you intend. See Decide What to Share and Accept.
Create and share a Product Passport
A Product Passport is the shared record you and a collaborator work on for a single product.
- In your Catalog, find the product you want to collaborate on (for example, a fabric you buy from a supplier, or a finished good you sell to a customer).
- Create a Product Passport for that product.
- Share the passport with your collaborator.
Once you share a Product Passport, it cannot be unshared. Confirm you're sharing the right product with the right collaborator before you send.
You can also create and share passports for many products at once. See Process Passports in Bulk.
Publish updates as your data changes
When you add or change information in your Catalog (for example, adding upstream suppliers to a product's value chain), publish those changes so the collaborators who subscribe to the passport receive them.
- Update the product in your Catalog: add the new value chain connections, fields, or documents, and save your changes.
- Open the passport for that product. Any updates you've made in your Catalog that aren't yet in the passport are flagged as available to publish.
- Review the additions, then publish the changes to your collaborators. The updates appear in the passport, and each collaborator can choose to accept them into their own Catalog.
Collaborators can ask you for more information at any time. When they do, you'll see it on your home page, and you can respond in the passport. See Respond to Requests You Receive.
Share complex trade data
You can share trade-critical fields, including Country of Origin, Free Trade Agreements, HS Codes, Materials, and Duties, through the same passports you already use. This lets you exchange the detailed trade and tariff data needed to submit complete information to government authorities. All users with a Catalog see complex trade fields in their product profiles.
Control which complex trade fields you share in Settings:
- Go to Settings.
- Toggle sharing on or off for each field individually: Country of Origin, Free Trade Agreements, HS Codes, Materials, and Duties.
- When sharing is enabled for a field, all of its entries and statuses are shared automatically with new passports.
When a collaborator shares complex trade data with you, you choose which entries to adopt. Your existing data is preserved, and adopted entries are added alongside it. If adopting an entry would replace confirmed data with lower-confidence data, you'll see a warning first. After you adopt an entry, your Catalog maintains a record of which collaborator shared it with you, so you always know the source of the data in your Catalog.
Key details
- Once shared, a Product Passport cannot be unshared.
- Complex trade data sharing currently supports Country of Origin, Free Trade Agreements, HS Codes, Materials, and Duties. PGAs are not included.
- Adopted entries are added alongside your existing data. Nothing is overwritten unless you acknowledge a status conflict.